Transmec’s growing specialism in the ecommerce sector and automated order picking systems (OPS) has led us to develop and offer a complete ESP (Ecommerce Service Provider) solution, strongly focused on logistics and technological processes.
The increased complexity of the sales relationship with the final consumer is often perceived by production and distribution companies as a barrier to the success of their own B2C digital sales channel.
The T-DATA full-service model enables them to run a successful international sales channel - on-line store or marketplace – by fully delegating their activities to a specialist, experienced operator with the capacity to manage project volumes.
T-DATA offers an Ecommerce Service Provider (ESP) model, with T-DATA maintaining the relationship with the final consumer by managing internal assets and resources - not only operational and logistical processes, but also payments, billing, and customer care. This is the only way in which the client is fully protected from the risks and charges associated with consumer, tax, and privacy matters, both in Italy and internationally.
Transmec’s ESP solution consists of 12 core services (also available individually) that contribute to the success of each e-commerce project.
In the operational area:
- LOGISTICS MANAGEMENT
- ORDER FULFILMENT
- DELIVERY B2C EU
- SPECIAL PREPARATIONS
In the technical field
- STORE MANAGEMENT
- TAXATION AND PAYMENTS
- COMPUTER INTEGRATION
In the field of customer care:
- SALES SUPPORT
- SINGLE POINT OF CONTACT
- REAL-TIME INTERACTION
- REVIEW MANAGEMENT
T-DATA works alongside multiple specialist partners in the digital world to enhance and complete its offer. These include the most popular marketplaces and the best providers of sales tools (online stores) and digital marketing services.
For further info vist www.t-data.it